Metroplex Credit Union Privacy Policy
Metroplex Credit Union is owned by its members and run by the board of directors you elect. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.
We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions to provide you certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either service to us or additional financial products for you to consider. If you prefer that we not disclose information about you to certain businesses, you may "opt out" of these disclosures other than those permitted by law. These permitted disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, and follow your instructions as you authorize or protect the security of your financial records.
And we may disclose all the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with which we have joint marketing agreements. To protect our member's privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide them.
Information We Collect About You
We collect nonpublic personal information about you from the following source:
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From you on your membership and loan applications and other forms,
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From your transactions with us or others,
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From a consumer reporting agency and
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From verifying the information you provide on an application or other forms, such as from your current or past employers or other institutions where you conduct financial transactions.
Information We May Disclose About You
We may disclose the following kinds of nonpublic personal information about you:
- From your applications and other forms, such as your name, address, social security number and income,
- From your transactions with us or other companies that work closely with us to provide you financial products and services, such as account balances, payment history and credit card usage and
- From a consumer reporting agency, such as your credit worthiness and credit history.
Certain Parties That Receive Information from Us Where You Can Request To Opt Out
We may disclose nonpublic personal information about you to the following types of third parties:
- Financial service providers, such as companies providing automobile insurance,
- Non-financial companies, such as travel agencies and automobile dealerships and
- Other companies that provide consumer discount programs.
How to Opt Out or Stop Certain Disclosures about You
If you prefer that we do not disclose non-public personal information about you to such nonaffiliated third parties (other than those permitted by law), as listed above, you may opt out of these disclosures. You should do one of the following:
- Call a member service representative at 972.300.0570,
- Contact us the web, metroplexcu.coop or
- Complete the "Opt Out Notice" and mail it to us.
This is further explained in the "Opt Out Notice". You may opt out of these disclosures at any time. This opt out option, by law, will not apply to disclosures that we make to companies that perform services on our behalf or to other financial institutions that have joint marketing agreements with us. Once we receive your request not to make further disclosures, we will act as quickly as possible to stop disclosures. You may always contact us for assistance if you wish to later revoke your opt out election.
Note to non-member account holders: Anyone of you may exercise the right to opt out, even if you are not actually a member of the credit union. Metroplex Credit Union will treat an opt out request from any one party to an account as if all of you directed us to not make disclosures to nonaffiliated third parties to which the opt out right applies.
Disclosure of Information about Former Members
If we terminate your membership with Metroplex Credit Union, we will not share information we have collected about you, except as permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintian physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
OPT OUT NOTICE FOR METROPLEX CREDIT UNION
REQUEST THAT PERSONAL INFORMATION
NOT BE SHARED WITH CERTAIN THIRD PARTIES
In the course of providing services to our membership, Metroplex Credit Union collects and shares information about you. The privacy notice that accompanies this form explains that non-public personal information about our members is shared with certain organizations on a confidential basis.
Metroplex Credit Union is required by law to give you the right to "opt out" of information sharing with certain businesses, other than permitted by law. This means that you may direct us to not disclose information about you to a certain business. Unless we hear from you, we may share all the non-public personal information about you that we collect with businesses involved in travel services, automobile sales, and insurance and consumer products discounts.
Metroplex Credit Union believes that these types of products and services will be of value and interest to our membership. If you prefer that we do not disclose your personal information to these types of businesses, you may exercise your opt out right at any time by one of the alternatives listed below. We will discontinue further information sharing as quickly as possible. If you have any questions about this notice, if you would like to exercise your opt out right, or if you've elected to opt out previously but have changed your mind, contact our member service representatives at 972.300.0570.
Other ways you can exercise your opt out option are to:
- Sign on to www.metroplexcu.coop, click on our Privacy Section and complete the opt out form or
- Sign and mail the form below to Metroplex Credit Union, 2501 E. Hebron Pkwy., Suite 300, Carrollton, TX 75010.
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OPT OUT NOTICE
I am exercising my "opt out" option as permitted by law.
Name_______________________________________________________
(Note: Anyone listed on the account may elect to opt out on behalf of all account holders)
Account Number______________________________________________
Please list any additional account numbers for which the "opt out" will apply.
_____________________ _____________________ ______________________
All accounts on which I am listed
Signature________________________________ Date________________
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